Retail Qualification | Retail Knowledge Diploma

Diploma in Retail Knowledge Level 2

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Diploma in Retail Knowledge

Assessment Requirements: Portfolio of Evidence

This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by Innovate Awarding External Quality Advisors (EQAs).

Aims and Objectives of the Qualification

This qualification is knowledge-based and is aimed at learners who are currently working within the Retail sector, and wish to develop their knowledge and understanding of the sector and industry. This qualification is designed to allow progression onto the IAO Level 3 Certificate in Retail Knowledge as well as the IAO Level 3 Diploma in Retail Skills pathway qualifications, which includes Sales Professional, Visual Merchandising and Management.

Entry Guidance

There are no formal entry requirements for this qualification.
This qualification is suitable for those who work within the Retail sector. It provides Learners with an opportunity to demonstrate their knowledge in a wide range of job roles.

Progression Opportunities

Learners who achieve this qualification could progress into Retail based work from check out to specialised retail areas. Other progression routes include qualifications such as;

  • IAO Level 3 Diploma in Retail Skills (Management) 
  • IAO Level 3 Diploma In Retail Skills (Sales Professional) 
  • IAO Level 3 Certificate in Retail Knowledge 


For details on eligibility for government funding please refer to the following websites:


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