Award in Operational Delivery (Principles)
Multiple Choice Question Assessments
This qualification is externally assessed and internally quality assured by Centre staff and externally quality assured by Innovate Awarding External Quality Advisors (EQAs).
Aims and Objectives of the Qualification
This Level 2 Award in Operational Delivery (Principles) allows learners to develop the knowledge required for employment and/or career progression within Operational Delivery. The qualification includes units on principles of working in operational delivery, providing customer service, equality and diversity.
Age 16 and over
Learners who achieve this qualification could progress into employment in a public services setting, or to further qualifications such as:
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