Assessment Requirements Portfolio of Evidence

This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by Innovate Awarding External Quality Advisors (EQAs).

Aims and Objectives of the Qualification

The Level 2 NVQ Diploma in Front of House Reception is designed for Learners working within the hospitality industry in roles such as front office
administration or receptionist. This is a work based qualification that will enable Learners to develop the underpinning skills, knowledge and understanding required to work in the hospitality industry.

Entry Guidance

There are no formal entry requirements for this qualification.
This qualification is suitable for those who work within the hospitality sector. It provides Learners with an opportunity to demonstrate their competence in a wide range of job roles.

Progression Opportunities

Learners who achieve this qualification could progress into or within employment as hospitality staff such as front office administrator, receptionist
or reception manager, and/or continue their study in the same or related vocational area.
On completion of this qualification, Learners may progress to;

• Level 3 Award in Hospitality Supervision and Leadership Principles 
• Level 3 NVQ Diploma in Hospitality and Leadership

Funding

For details on eligibility for government funding please refer to the following websites:
http://www.education.gov.uk/section96
http://www.thedataservice.org.uk