Diploma in Sales NVQ - Business Administration Qualification

NVQ Diploma in Sales Level 3

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NVQ Diploma in Sales

The assessment strategy for Customer Service units in this qualification can be downloaded here

The assessment strategy for Management units in this qualification can be downloaded here

Assessment Requirements Portfolio of Evidence

This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by Innovate Awarding External Quality Advisors (EQAs).

Aims and Objectives of the Qualification

The Level 3 NVQ Diploma in Sales is designed for people who work in a sales environment, either in sales roles or performing sales functions, and who have direct contact with customers. This qualification is aimed at those who carry out selling activities, such as telesales, on-line and face-to-face selling, covering all industries including the private, public and voluntary sectors.

Entry Guidance

There are no formal entry requirements for this qualification.
This qualification is suitable for those who work in sales positions across a variety of sales related industries including competitor analysis, online sales, field or internal senior sales.

Progression Opportunities

Learners who achieve this qualification could progress into or within employment in a number of areas, and/or continue their study in the same work in a variety of sales industries. Sales skills are required in a wide range of roles including;

  • Sales representative
  • Sales manager
  • Membership sales
  • Customer service assistant/manager
  • Retail assistant/manager
  • Travel agent

On completion of this qualification, Learners may progress to:

  • Level 3 Certificate in Principles of Business and Administration 
  • Level 3 NVQ Diploma in Business and Administration 
  • Level 3 NVQ Diploma in Leisure Management 


For details on eligibility for government funding please refer to the following websites:



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