An Awarding Organisation with a difference

Working with Innovate has been a clear and productive partnership. We have had to respond quickly and proactively to the global pandemic challenges created and Innovate has been able to support us in enabling us to reach our goals.

We are now well equipped to move forward with an exciting learner programme aimed towards learners improving their employability and life skills

I am pleased to have my first group of healthcare apprentices completing EPA with Innovate. This is still a very new experience for me and my colleagues. In my opinion, Innovate delivered this experience to us in a very friendly, professional, and informative way.  Many thanks to the Innovate team for guiding me and my learners through all process.

Innovate offer a wide range of products and are always open to discussion around any new products in the market that as a customer we are looking to add to our offer. Innovate respond quickly they have clear communication channels that ensures we receive good customer support on all areas from operational productivity to updates from the sector. Innovate are always open to a conversation as like us they want what is best for the learner.

Since using their end-point assessment service from the start of 2020, our experience of working with Innovate Awarding has been excellent. The booking process is straight forward, easy to use and, above all else, communication is of a high standard. They responded quickly when we needed their guidance and support whether that was by email or telephone.

Innovate involve the learner in communications after gateway and the assessors have been extremely supportive to both tutors and apprentices throughout the EPA process. We had one situation where an apprentice was nervous about his assessments and the assessor rang him before the EPA date to talk to him and put him at ease. I felt this was a nice touch that helped the apprentice to feel more comfortable in the run up to his assessments and ultimately, he achieved a distinction. I would not hesitate to recommend Innovate Awarding to others.

Innovate aim to make the whole End Point Assessment process a positive one for the learner and feedback has been good around the EPA Assessors putting them at ease prior to their assessments. The team at Innovate are very helpful, professional and extremely responsive to any queries we have. Using EPA Pro makes the process of tracking and managing learners through the process an easy one for us as a Training Provider as you can see exactly where the learner is at any point in the process and the reporting features are also very useful when it comes to monitoring results. Innovate are an absolute pleasure to work with.

We've been working with Innovate awarding for approx. the last 4 years, we have found them to be extremely organised efficient and helpful with all of our End-point Assessment requirements.  Innovate have created some excellent resources to aid us in supporting and guiding our learners through their End-point Assessment.  We find the epa pro site used extremely easy to navigate. 

I would not hesitate in recommending Innovate Awarding as your End-point Assessment organisation.  Innovate Awarding have made our transition to standards extremely effective, feedback from staff and learners has been excellent. 

We specialise in the Health and Social Care sector and Innovate Awarding is our partner of choice. We have worked with them for a number of years now, as they are very responsive, efficient and always provide support when needed.

We have only been working with Innovate for a short time, and we have been extremely impressed with their service.  Innovate Awarding are quick to respond to emails, always helpful with questions and really lovely people to deal with. Our EQA was amazing support for our first sample. We felt very supported and prepared for our first remote sample (which took place over the COVID Disruptions). We feel happy to continue our working partnership with Innovate and we have looked at expanding our offering, using Innovate Awarding as the Awarding Organisation.

NVQ Academy has been an Assessment Centre - specialising in providing competence Qualifications for Children Services and the Care Sector - for nearly 25 years and with Innovate for 6 years.

The transition from our previous Awarding Body to Innovate was very smooth and efficient - and our work-based in-house approach has been supported by the team throughout.

During the many changes to the Adult Learning Scene in our time with them - Innovate has remained professional and encouraging with our aims in providing a consistent model.

The majority of our customers have remained fully open during the current Covid-19 situation. During this difficult time Innovate has been able to be flexible to our needs - and support the changing methods and circumstances.

As a small business it is important to us to be able to build a relationship with those we work with, Innovate have been great and we cannot rate them highly enough. 

The team are great, professional, friendly and helpful, they provide a personal touch, that sets them apart from others! 

Communication is great, the SV’s are lovely, their visits are supportive and always informative.